Information we may process
- Search details such as destination, dates, occupancy, nationality or residency and selected hotel or room.
- Guest details such as name, age category and gender when required for a reservation.
- Booking contact details such as email address and phone number.
- Booking identifiers, status history, price, currency and cancellation records.
- Technical and security information such as IP-derived security records, browser details and server logs.
Why information is used
Information is used to provide hotel search results, check rates, submit and manage bookings, display confirmation status, respond to support requests, prevent misuse, maintain audit records and comply with applicable obligations.
Sharing of information
Booking information may be shared with accommodation suppliers, hotels, payment providers when enabled, technical service providers and authorities when legally required. Only information reasonably needed for the relevant service should be shared.
Payment information
When an external payment gateway is enabled, its own privacy and security terms also apply to payment processing. Never send complete card details, CVV codes, banking passwords or OTPs through a support message.
Retention and security
Information is retained only for as long as reasonably required for booking operations, support, accounting, fraud prevention and legal obligations. Administrative access should be restricted and protected, but no online system can guarantee absolute security.
Your choices and requests
You may request access, correction or deletion where applicable, subject to records that must be retained for confirmed bookings, disputes, accounting or legal compliance. Contact support using the details on the Contact Us page.
Cookies and local storage
The website may use session cookies or local browser storage needed for search, security and booking continuity. Any future analytics or advertising tools should be disclosed here before they are enabled.
Legal identity and privacy contact
[Add the data controller's registered legal name, address, privacy email, grievance contact and any jurisdiction-specific disclosures after legal review.]